Do you enjoy providing outstanding Customer Service?

We are a leading full service Web Design and Development company based in Albuquerque, NM. We offer a casual work environment, and seek highly motivated team members, who have the ability to contribute to the Company’s development and success.

We are currently hiring a Web Support Specialist. This is a great opportunity for a customer friendly person to be part of our growing team and learn about the Web Design business.

Specifically s/he will be responsible for helping with:

  • Phone and Email Support
  • Content Management Administration
  • Social Media Networking
  • Website Updates

Job Requirements

  • Customer Service/Support — providing outstanding customer service, answering phones, emails and helping clients with their websites, email accounts, etc. in a friendly and professional manner.
  • Designing and building websites.
  • Making HTML/graphic changes/updates to Employer and their clients’ websites.
  • Graphic design/Web design — providing graphic design work for Employer and their clients.
  • SEO — working on optimizing client sites for search engines
  • Managing Social Networking efforts (including Facebook, Twitter and YouTube) for Employer and their clients.
  • Assisting with search engine marketing campaigns for Employer and clients.
  • Working with staff to deliver online/offline email campaigns for Employer and clients.
  • Working in a creative and positive manner in a collaborative environment.

Professional Requirements

  • Excellent Oral and Written Communication skills
  • Working knowledge and experience in html/css
  • Ability to work in a team environment
  • Must be passionate, driven, self-starter; positive and upbeat attitude
  • Must be detail-oriented, hard-worker and creative
  • Self disciplined, able to take instructions well, adapt to new priorities and meet tight deadlines whilst remaining thorough and focused on delivering high quality results

Job Details

  • Full time position
  • Possibility of telecommuting part time after the introductory 90 day period
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