Do you enjoy providing outstanding Customer Service?
We are a leading full service Web Design and Development company based in Albuquerque, NM. We offer a casual work environment, and seek highly motivated team members, who have the ability to contribute to the Company’s development and success.
We are currently hiring a Web Support Specialist. This is a great opportunity for a customer friendly person to be part of our growing team and learn about the Web Design business.
Specifically s/he will be responsible for helping with:
- Phone and Email Support
- Content Management Administration
- Social Media Networking
- Website Updates
- Customer Service/Support — providing outstanding customer service, answering phones, emails and helping clients with their websites, email accounts, etc. in a friendly and professional manner.
- Designing and building websites.
- Making HTML/graphic changes/updates to Employer and their clients’ websites.
- Graphic design/Web design — providing graphic design work for Employer and their clients.
- SEO — working on optimizing client sites for search engines
- Managing Social Networking efforts (including Facebook, Twitter and YouTube) for Employer and their clients.
- Assisting with search engine marketing campaigns for Employer and clients.
- Working with staff to deliver online/offline email campaigns for Employer and clients.
- Working in a creative and positive manner in a collaborative environment.
- Excellent Oral and Written Communication skills
- Working knowledge and experience in html/css
- Ability to work in a team environment
- Must be passionate, driven, self-starter; positive and upbeat attitude
- Must be detail-oriented, hard-worker and creative
- Self disciplined, able to take instructions well, adapt to new priorities and meet tight deadlines whilst remaining thorough and focused on delivering high quality results
- Full time position
- Possibility of telecommuting part time after the introductory 90 day period